First, I think you misunderstood that this was part of a longer thread - I was responding to some comments by ras, but I changed the subject line to better reflect what was being discussed. I didn't bring it up again out of thin air.
Second, if you had a competitor that was going around saying you had lousy products, crummy service - etc., and it wasn't true, I think you'd probably have a response to that.
I hear you, and I'm glad you're on this board.
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